Shipping & Packaging Policy

General information

Total cost of delivery is a sum of transport, packaging and handling processes. Delivery cost is automatically counted for each order. For some products delivery cost is GBP 0,00, which means that it is free of charge. In case of any questions regarding the delivery and packaging please email us at contact@trend-home.co.uk. We always respond within 24 hours (workdays).

 

Courier Delivery Cost Delivery time
GLS FREE up to 7 workdays

Delivery times

Each product may be a subject to different delivery dates, depending on its availibility. Most of the time delivery takes up to 7 workdays, including order processing (up to 24 hours), handling & packaging (up to 24 hours) and shipping (up to 5 days).

Delivery method

All of our products are delivered via courier services. Currently we are partnering with GLS courier for all orders. Once the order is placed and tracking order is generated, you will receive access to GLS services such as package rerouting, delivery pick up date change and notifications. All that should ensure smooth and convenient delivery process.

For finishings we use high quality beech wood in bright, natural colour, sourced from Poland.

 

When carefully used and maintaned, it should last for years. Remember not to use strong chemical cleaning products during cleaning. Water rinsed cloth should be enough to get rid of dust or stains.

Our warehouse is full of ready-to go products, which our team processes on a daily basis. Packages are carefully stored in a safe and dry location. 

Everyday do our best to make sure that your products arrives as quickly as possible. Your satisfaction is our satisfaction. 

Our furniture is packed in Box in Box system. It means that we are packing the most fragile parts in a package, which is then securely stored with other parts in a bigger package, with styrofoam on sides.
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